334-531-7231

Privacy Policy

When you need it spotless, you know who to call.

Spotless Professional Cleaning Company (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spotlesscleaning.com (the “Site”), and our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our services, or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  1. Create and manage your account.
  2. Process your transactions and deliver the services you request.
  3. Email you regarding your account or order.
  4. Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  5. Send you a newsletter.
  6. Perform other business activities as needed.
  7. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  8. Process payments and refunds.
  9. Improve customer service.
  10. Solicit support for the Site.
  11. Resolve disputes and troubleshoot problems.
  12. Respond to product and customer service requests.
  13. Send you marketing and promotional communications.
  14. Administer sweepstakes, promotions, and contests.
  15. Request feedback and contact you about your use of the Site.
  16. Compile anonymous statistical data and analysis for use internally or with third parties.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

We will not share information for marketing purposes. We won’t share the customer’s sms or phone number to any third parties without your consent. We will not trade or share information with any third party without your consent.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at [Insert Contact Information].

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site.
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Spotless Professional Cleaning Company

mike@spotlessriverregion.com

26 C Penser Blvd. Millbrook, Alabama 36054

(334) 531-7231

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Testimonials

"Spotless comes once each month. It is SUCH a blessing to come home to a sparkling home that smells fresh and clean. Perfect vacuum lines in the carpets. Shiny porcelain in the bathroom, and glittery stainless steel in the kitchen! They take great care and I've never worried to have them in my home. I especially appreciate how responsive they are by text message. Give yourself the gift of a clean home. You're worth it. ❤️"

– Cao Yu

"Spotless is the best around!! Always on time and very professional!!! They have great rates as well. Very affordable! Takes the pressure off our family knowing we will come home from work and school to a clean house! Don't hesitate on calling. Its well worth it!"

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“I have used them for several years both deep clean and regular cleanings. They are always courteous and come when scheduled."

– Ivan Magalhães

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